Perhaps, but they do have a website with contact info. I'm not sure this is actually their customer service line.
Correct. but I thought any of us from any company make s/n so we can be contacted easily, and speak directly w/ other people. It's cool like that...
Or maybe contact the company direct as you would expect someone with a problem with Grand Daddy XXXXX to do? Better then online tantrum making no one look good.
You know, I thought about that, but I had emailed them before when i first was interested in the seeds and never even got a "thanks for your interest..." email. So, I figured this was the best way. Plus I had seen Mrs RD had an acct.
why should he have to do that when there's someone here that offers customer service here on riu? isn't that one of the reasons Mrs RD is here for? or is she here just to be hear and see how everyone on riu is doing?
That's really what I was thinking, stupid me I guess.
I don't care if you bash them. The problem is you are doing it as an employee while on duty in your 'work uniform' for a competing company. This can open a can of worms for your employer.
I also respect your ethic in giving the disclaimer that you work for Ken's GDP. You are right it's important for people to know any possible source of bias so they can be objective. I am only suggesting that you create a second screen name that is your own private name and that you post your experiences under that screen name with a disclaimer. Something to the effect of:
"I am a representative of Ken's GDP. If you have any problems or need assistance with a Ken's GDP issue please PM me at: northwest.GDP.rep. All posts under this screen name are solely my own opinion and experience."
Then when you post helping people with GDP questions you do it from your 'work' account and you post your private experience from your recreation account. That way you have done the honorable thing and made sure that although people are aware there is an affiliation there is NO question that this is your opinion and not a form of corporate sabotage.
I totally understand and agree with you 100% I will do that. Just so there's fewer reasons for anyone to think i am malicious in my posting.
Alright, so this has grown fast... Let me say this. I never thought for ONE SECOND that I'd catch any heat for putting this thread up. I didn't think anyone would ever think i was trying to throw RD under the bus. I literally went into this with the best intention. Seriously, let's PLEASE go back and read my 1st few posts. I was friendly, totally up front, and never ASKED for anything but some answers. At this point, it's very clear LOTS of you think I have some bad intentions. That is not the case. Let me tell you, I would NEVER do anything that would compromise my word, my integrity, my ethics or ANYTHING that gives GDP a bad name.
I have been rude in my own GDP thread and realized how dumb, unnecessary, and rude some of the things I said were. I still want to grow RD, I have scotts and venom going. I would STILL take any hard earned money of mine and invest in any GTH x's or (IF AVAILABLE) Doc's OG. I HAVE NO PROBLEM WITH RD!!! Been begging thadocta to come kick it since I met him at the LA cup. I'd love to show him my plants personally or your other WA state rep. COME OVER!!!
With that said, can we please focus on the issue. I would never make something like this up... WORDS are powerful over the internet. I WOULD NEVER WISH FAILURE ON ANY COMPANY.