Alternatives to garbage oscillating fans

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nygaff1

Well-Known Member
Qube said:
FYI, AC Infinity is offering free upgrades to all V1 fan owners. You just need the serial number and the order number. I bought 2 at two different times from Amazon last year, through AC Infinity's shop, and they replaced both. My serial numbers were even worn off from the tent and it wasn't an issue. When I submitted for replacement they said it would take up to 6 weeks but I got them both in about 4 days.

Also you don't have to send back the originals.

Here's a link to the form:

Redeem Your CLOUDRAY S6 Gen 2 Upgrade! (acinfinity.com)
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What an expensive design mistake! I don't envy that product manager lol. But that company just continues to blow me away with their customer service, which for a glorified marketing company that is a contract manufacturer is key.
 
marzig

marzig

Well-Known Member
nygaff1 said:
What an expensive design mistake! I don't envy that product manager lol. But that company just continues to blow me away with their customer service, which for a glorified marketing company that is a contract manufacturer is key.
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Kind of gives you an idea of what their margins are lol. Lately when I upgrade, I've been going with AC Infinity. So far, their overall quality seems better than a lot of others too. After completing that form I quickly received two emails back. Could have been AI generated though I guess.
 
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