[FONT=&]Hi Everyone
I have notice a lot later people have been having trouble with attitude seed bank in my eyes they where the best and i had never any problems with them up unit 4 months ago
It seems to be they are using your local laws against you trying to say we sent orders to you and saying customs got them but when you check the tracking numbers they provide its delivered to another country ????
Please read these following emails.. I never received my last two orders and i understand sometimes these things happen but providing fake tracking numbers ect to cover the fact they never sent the orders is just a all time low, The second order was sent to the wrong country apparently and they blame royal mail witch i did fall for until the tracking number started to go to someones house lol [/FONT][FONT=&]
[/FONT]
[HR][/HR]
[FONT=&]Jodie from attitude
Hi There[/FONT]
[FONT=&]No problems, maybe next time you should read a companys terms and conditions and not order if you do not agree to their terms([/FONT][FONT=&]so sending to wrong country is in terms in conditions[/FONT][FONT=&]) and understand it can take up to 21 working days.([/FONT][FONT=&]yes i waited 21 days and now you want me to wait for another 10[/FONT][FONT=&]) Ill remove your account now. [/FONT](
Like i was going to order again)
[FONT=&]Many Thanks,
Jodie @ The Attitude[/FONT]
[FONT=&]*Please note, due to the law in the UK, we sell these for souvenir purpose only and for no other use*[/FONT]
[FONT=&]From:[/FONT][FONT=&] Aussie Grown [mailto:
[email protected]]
Sent: 25 June 2013 23:12
To: Jodie @ The Attitude
Subject: RE: SB Online Contact Form: Important[/FONT]
[FONT=&]
I tell you what i will be contacting my credit card company on the 1st of july [/FONT]
[FONT=&][HR][/HR][/FONT]
[FONT=&]From:
[email protected]
To:
[email protected]
Subject: RE: SB Online Contact Form: Important
Date: Tue, 27 Jun 2013 16:49:06 +0100[/FONT]
[FONT=&]
Hi There[/FONT]
[FONT=&]Please let us know if this has not arrived by the 9[SUP]th[/SUP] July.[/FONT][FONT=&] ( I ordered on the 8th of june 2013 )[/FONT]
[FONT=&]Many Thanks,
Jodie @ The Attitude[/FONT]
[FONT=&]*Please note, due to the law in the UK, we sell these for souvenir purpose only and for no other use*[/FONT]
[FONT=&]From:[/FONT][FONT=&] Aussie Grown [
mailto:[email protected]]
Sent: 27 June 2013 13:56
To: Jodie @ The Attitude
Subject: RE: SB Online Contact Form: Important[/FONT]
[FONT=&]
21DAYS LATER ALMOST
[/FONT]
[FONT=&]Hi
Remember me the guy that brought from your site and you sent it to a different country (LY894162298GB) then completely acted so unprofessional and ask me to wait 21 days great customers service there
You also said it was placed in the wrong bag ( according to the tracking number it is for Chicargo and seems to be going to someone in that state)
I have uploaded the tracking results for you to see
I would like you to do the honest thing and reship my parcel ASAP or give me a refund
you are making me behind in a season and its highly annoying and highly irresponsible of you to not fix this problem
right then and there and ask me to wait it out
I will send a message to you Facebook team as well
[/FONT]
[FONT=&][HR][/HR][/FONT]
[FONT=&]From:
[email protected]
To:
[email protected]
Subject: RE: SB Online Contact Form: Important
Date: Mon, 17 Jun 2013 15:19:53 +0100[/FONT]
[FONT=&]
Hi There[/FONT]
[FONT=&]We have to wait 21 working days as this has happened in the pat and all the items have been redirect to the correct counties. I am very sorry this has happened, but this was an error of the mail services. I have contacted Royal Mail and they have stated that the item was put in the wrong country bag when processing. [/FONT]
[FONT=&]Many Thanks,
Jodie @ The Attitude[/FONT]
[FONT=&]*Please note, due to the law in the UK, we sell these for souvenir purpose only and for no other use*[/FONT]
[FONT=&]From:[/FONT][FONT=&] Aussie Grown [
mailto:[email protected]]
Sent: 17 June 2013 12:41
To: Jodie @ The Attitude
Subject: RE: SB Online Contact Form: Important[/FONT]
[FONT=&]WHAT KIND OF STUPID ASS REPLY IS THAT ?
REFUND my money from that order DONT reship it
I still havent reiceved my
last order 4 months ago and then i reorder and you send it to the wrong address apparently ...
And offer no support or refund
just on the hope that one day it might get back to me are you kidding me
Jesus lossing a very loyal customer
What not to say you just send empty envelopes across the world
[/FONT]
[FONT=&][HR][/HR][/FONT]
[FONT=&]From:
[email protected]
To:
[email protected]
Subject: RE: SB Online Contact Form: Important
Date: Mon, 12 Jun 2013 11:02:08 +0100[/FONT]
[FONT=&]Hi there
Thank you for your e-mail about an item you are expecting from The Attitude.
I am sorry to hear that your item has been forwarded to the wrong country. Once the item is processed in the mail service the item should be redirected on a flight to your correct country.
I would like to explain that under the Universal Postal Agreement, any enquiries regarding your item have to be initiated in the country of origin.
Sometimes the parcel are mistakenly scanned but still going to the correct shipping country
Thank you for your e-mail and if we can be of any more help, please contact us again after the 21 working day period we are required to wait for a delivery. [/FONT]
[FONT=&]Many Thanks,
Jodie @ The Attitude[/FONT]
[FONT=&]*Please note, due to the law in the UK, we sell these for souvenir purpose only and for no other use*[/FONT]
[FONT=&]From:[/FONT][FONT=&] James [
mailto:[email protected]]
Sent: 10 June 2013 23:49
To: [email protected]
Subject: SB Online Contact Form: Important[/FONT]
[FONT=&]Name:[/FONT][FONT=&] James
Email: [email protected]
Why is this order going to the wrong country
tracking number
LY894162298GB
Order number
687133-130609 [/FONT]