I used to work a fast food drive-thru, so I know all about the timers, pissy customers, etc.
We used to cheat the timers by asking people to pull ahead to the curb, or if we'd had a really lousy day we'd send someone out to drive circles around the building in the drive-thru lane to bring the time down =)
The thing that pissed me off most about customers at the drive-thru are the people who FLING the money onto the window ledge even when you're holding out your hand for them to put it in.
Seriously, guy? My hand is out six inches from you and you're going to THROW the money at me? Then huff and puff and act like it's MY fault when your $20 bill blows away? How 'bout I throw your change back at you?
Another thing is the people who SCREAM into the intercom. HELLO! I have an earpiece in my ear and you're SCREAMING at me? Your face is only a foot from the microphone, I can hear you just fine if you speak normally, tyvm =)
And of course, the people who pretend to be on the phone so they don't have to look at me/speak to me. You're not too good to EAT fast food, but you're too good to make eye contact with the drive-thru person? Or say "Thank you"? Come the fuck on.
Last but not least is the person who wants to try and hand me a bag full of trash from their car to throw away for them. Um, FUCK NO, I'm not taking your bag of trash. I don't know what the fuck is in there, and I'm certainly not going to touch it. Not to mention that it's against most health department regulations. So, NO, I won't throw that away for you, but there's a trash can about six feet in front of you outside the door you lazy fucker.
To the person who bitched about being asked to hold on a minute by the person taking the order:
When I worked in fast food, the drive thru person was responsible for TAKING the orders, keying them in, making drinks, getting orders together, taking money and making change, and pushing the orders out the window. They aren't just standing in front of a computer pushing buttons.
Sometimes you're busy, have your hands full, or are with a customer and you HAVE to tell someone "I'll be right with you". Even fast food workers sometimes have to use the bathroom. Do you really want me to take your order while I'm tinkling?
I didn't think so =)